SiteTick

Worker guide · quick start

Clock in. Clock out. Done.

Use SiteTick when you start work and when you finish work.

During the pilot, use your normal timesheet too. Stop only when your employer tells you to stop.

Every working day

Do these three steps.

Complete the steps in this order.

1

Sign in

Open the worker app. Enter your mobile number. Enter your 6-digit PIN. Select Sign in.

Worker sign-in screen · test details only
SiteTick worker sign-in screen with fields for a mobile number and PIN
2

Clock in when work starts

Check the site name. Select Clock In. Allow location access. Wait for the confirmation.

If the site name is wrong or missing, select Site not listed?

3

Clock out when work ends

Select Clock Out. Wait for the confirmation.

Do not clock out for lunch. If your break time is wrong, report it after you clock out.

Your hours are saved.

SiteTick checks your location only when you clock in or clock out.

Open worker app ↗
Your location

SiteTick does not track you all day.

SiteTick checks location when you clock in or clock out. If the location is not clear, your manager can review the record.

Choose a language

Use English or Romanian.

Select English or Română on the sign-in screen. You can also change the language in the worker app.

Get help

Fix a problem.

I have no signal

Use the clock button as normal. Keep the app on this phone. Connect to the internet. Check that the pending event sends. Do not clear the app data or browser data while an event is pending.

I forgot to clock in or clock out

Open History. Request the missing time. Your manager will review the request.

My hours are wrong

Open History. Request a correction. Enter the correct information. Your manager will review the request.

I forgot my PIN

Select Forgot your PIN? on the sign-in screen. Enter your mobile number. Ask your manager for the new PIN.

Get support

Contact the correct person.

Ask your manager about your hours, site or PIN. For a problem with SiteTick, email support@sitetick.co.uk.

Links

Open in-app help (sign in first)

About SiteTick

Ask a privacy question